Sunday 18 January 2009

Survey Monkey Testing

As well as the paper questionnaire for the testing of our artefact, Helen also produced an online questionnaire that users could fill out, marking how long or how easy it took for them to get to a certain location or complete a task. 10 people were tested.
This image shows the results:
http://img528.imageshack.us/img528/8026/surveymonkeyresultscopyea6.jpg
The first task tested users how many clicks it took for a task to be completed. According to the results, all 10 people managed to complete the task in the correct number of clicks, which shows us that our website navigation was simple, and it was easy to navigate to the correct place. This is good, as it shows that new users entering our website, are most likely to find their way around our website easily.
The second task asked users to rate how easy it was for a task to be completed. This task seemed quite tricky for the testers. Most users found the task easy or almost easy, whilst others found it quite hard to find what to do. The percentage of those who found the tasks hard, was little, and so meaning that new users that come to our site, will mostly be able to complete the tasks, and only a few may find it challenging. It is hard to try get 100% of users to be able to use the site easily, but since there is an email, they can always email us if they have any problems.
Both these tasks, challenged users, but in the end, it showed a positive result for our website and video, showing that most users will be able to find their way around the website. We hope that if our website is ever hosted online, then users should be able to find it simple to navigate, and enjoy our site.

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